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In this video, Paul Dosescu explains how to handle when a customer comes back to the service department.
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Company provides auto service agreements and other finance-and-insurance programs to franchise auto dealerships.
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Industry vet Gerry Gould and new business partner win Bobit’s Innovation Challenge with new tech tool to boost sales prowess.
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In-person and online curriculum designed to help sharpen skill sets for all levels.
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The customer is speaking loudly, they want to have it their way, and it’s forward-thinking and profit-building when we do.
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There are many predictions of what is in store during the next 12 to 18 months for the auto industry, and when you compare predictions, some trends emerge.
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Would you consider yourself an F&I professional? If your answer is yes, I have another question; How often do you practice?
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If we provide the path through the process that our customers enjoy, expect, and hope for, they will trust us and listen to the insight we offer.
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Utilize smart discovery and relate your product’s benefits to the customers unique situation and watch your cash deal production grow.
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