F&I Showroom Magazine
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Since finance-and-insurance was added to the auto dealership, most stores’ F&I teams have been separated from sales like a car’s trunk is separated from the engine. It doesn’t have to – and shouldn’t – be that way.
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F&I and sales managers can get along, but when they don’t F&I managers should take the initiative to repair and strengthen the relationship.
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Focusing on enriching others, whether customers or colleagues, will get you far.
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When F&I managers intentionally take responsibility for the impact they have in the dealership, it elevates both them and the business.
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