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Customers Dissatisfied With Lenders' Digital Experience

J.D. Power U.S. study reveals low satisfaction with their digital solutions.

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In-Vehicle App Integration to Rise, IHS Reports

In a new study highlighting the influence of mobile applications on car buyers, IHS Automotive officials said they expect significant growth in vehicle app integration over the next few years.

Dealertrack Debuts DMS 2.0

New graphical user interface and enhanced mobility are among the key features of Dealertrack DMS 2.0.

MBFS Customers Can Now Manage Accounts With In-Vehicle App

The captive becomes the first finance source to launch an in-vehicle app that allows vehicle owners to manage their account. The app will be available on model-year 2013 and newer Mercedes-Benz vehicles equipped with the COMAND Navigation system.

BMW Financial Services Releases Facebook App

The captive’s new “The Ultimate Drive” Facebook app allows drivers to discover and share their best routes. It also allows users to earn up to $700 off their first loan or lease payment by simply using the app to reserve test drives.

RouteOne Enhances iPhone App

The firm’s iPhone app can now forward ‘sent’ applications to new finance sources, allows for secure text communication between the dealer and finance source, calculates payoff quotes and captures leads.

AutoTrader.com Releases 'News and Reviews Showcase' Windows 8 App

The new app, which features the Windows Metro style user interface, highlights AutoTrader.com's wide variety of expert editorial content.

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