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Why Your Dealership Needs a Digital Concierge

So you’ve invested in a digital retailing platform. Now what? Learn how adding a concierge position to your showroom staff can help ensure a smooth and profitable implementation.

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Beyond the Cookie: 4 Ways to Deliver Personalized Experiences

When did personalization get so personal? Expert offers four ways to connect with car buyers without creeping them out or running afoul of new privacy laws.

4 Ways to Identify Motivated Car Shoppers

Equity mining remains one of the most reliable sources of appointments and sales. Expert lists the four key areas you need to focus on to improve your closing ratio in 2020.

3 Gaps in Your Online Data Strategy

Are you ready to take digital marketing to the next level? Try expanding your reach, identifying shoppers before they identify themselves, and engaging them earlier in the journey.

Servicecontract.com Announces Launch to Increase F&I Sales

New company launches online Vehicle Service Contract provider.

Manufacturers Look to Evolve Auto Shopping Experience with Enhanced Digital Features

In the J.D. Power 2020 Manufacturer Website Evaluation StudySM—Winter, Land Rover and Mitubishi ranked highest in respective segments.

Joe Kichler Named VP of Manheim Logistics

Kichler will lead the transformation of Manheim’s logistics as the company accelerates its transition to digital.

Stop Chasing the Next Big Thing

The latest and greatest tool might help you sell more cars and F&I, but isn’t that what the last one was supposed to do? Use this three-step process to evaluate the technology you are already paying for.

Manheim Express Integrates With Transportation Provider

Manheim announced the integration of the Ready Logistics vehicle transportation ordering platform with the auction provider’s flagship mobile app.

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Q&A: It’s Time to Move F&I Online

Is it possible those who have resisted the move toward a fully online transaction were right all along? Take a hard look at the benefits — and limitations — of digital F&I.