CHICAGO — Automotive Compliance Consultants Inc. (ACC) a national compliance specialty company offering turnkey Gramm, Leach, Bliley, Patriot Act, F&I compliance/auditing, EEOC and OSHA/EPA.
ACC has announced a partnership with Guest Concepts and their patented technology “1stPencil,” a desking tool for dealers. ACC believes that compliance starts the minute the prospect arrives on the lot. Much of what happens in the store is set up and controlled by the initial negotiations. ACC offers comprehensive sales practices training and F&I specialized training to ensure consistent high levels of performance. ACC’s experience demonstrates that dealerships with consistent sales and financial services practices, limit their liability and improve their customers’ experience.
Since its foundation, ACC has conducted compliance training in over 500 locations across the country within the retail automotive dealership environment. This new alignment with Guest Concepts complements their services to now offer the technology, in conjunction with sales and F&I training that will not only make them compliant but increase the dollars per car.
“A typical dealership using the Guest Concepts process sees a gross average increase of $400-$700 per deal,” said David Krier, president of Guest Concepts. “Because negotiation times are reduced, customer satisfaction increases and customers are more receptive when they arrive in F&I. The combination results in a huge win for the dealer.”