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Experts say a Marchex analysis of more than 300,000 inbound calls proves auto dealers and sales professionals who optimize call-handling are poised to capture more customers and revenue.
Texas Gov. Greg Abbot announced the impending formation of a statewide Connected and Autonomous Vehicle Task Force.
A new study commissioned by Roadster finds auto sales professionals leave the average customer’s side once every 20 minutes during a typical car-buying transaction, a pattern that can decrease customer satisfaction by up to 30%.
Stacey White has been named senior vice president of PAR North America’s remarketing services division.
Chevrolet has pulled an ad claiming superior reliability over Ford, Honda, and Toyota following objections from those factories and a critical Jalopnik report.
Dealer personnel expert offers three reasons why your outdated, commission-only pay plan is sending your best sales candidates straight to the competition.
Ford Motor Co. and Volkswagen Group announced the first formal steps toward a partnership that will produce new commercial vehicles and pursue shared innovations in mobile services, autonomy, and electrification.
Florida’s Ed Morse Automotive Group has acquired three North Texas dealerships formerly owned by Roundtree Automotive Group.
The winners of the North American Car, Utility, and Truck of the Year awards were announced at the Detroit auto show.
Axalta’s 2019 Automotive Color of the Year is ‘Sahara,’ a golden bronze said to radiate warmth, richness, and strength.
KAR Auction Services has named John Sibbitt vice president of business for its Recovery Database Network division.
Rapid Recon founder and CEO Dennis McGinn has published a new how-to reconditioning manual, ‘RECON T2L,’ in time for NADA 2019.
Peter Kelly has been promoted to the newly created role of president at KAR Auction Services, the company he joined through the 2011 acquisition of OPENLANE.
U.S. new-vehicle sales finished at 17.33 million units in 2018, a year that saw light trucks push their total market share to a record-high 69% while cars continued to fall out of favor among manufacturers and consumers.
As Charlie Gilchrist prepares to assume the chairmanship of the National Automobile Dealers Association, the Texas dealer faces a long list of pressing issues and agenda items.
Chrysler unveiled the all-new Jeep Gladiator at the Los Angeles Auto Show in late November. Billed as “the most capable midsize truck ever,” the new vehicle marks Jeep’s return to the pickup ranks for the first time since the Comanche ended its production run in the 1992-MY. The Gladiator is due in showrooms in the second quarter of 2019.
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