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See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability
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When an F&I manager gets a customer refusal, it’s a wise move to tweak more than one thing in the product offering.
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F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
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When lenders provide consistent, fast service, their overall satisfaction scores with dealers greatly improve, according to JD Power research.
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In this video, Trent White explains how understanding your people’s 'why' is a key leadership responsibility of F&I professionals and how that mindset drives dealership engagement, trust and performance.
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The niche presents a strategic advantage for auto dealerships as they move to adapt to fast-changing consumer expectations in today’s market.
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Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
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Reynolds and Reynolds says its annual retail summit will connect dealers with practical strategies, peer insight, and technology-driven ideas.
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Finance has historically been the last step in the car-buying process, but it doesn’t have to be. The customer’s journey starts long before they arrive at the dealership, and so should F&I’s involvement.
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As U.S. import tariffs affect repair costs, consumers might find it more affordable to replace a damaged vehicle, according to recent Insurify tariff analysis.
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The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.
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