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CareGard Warranty Services/AFG Companies announced the addition or promotion of four executives and plans to expand facilities and put a new emphasis on income development for dealers and agents.
Twenty-year industry veteran Pankaj Singh has been named chief technology officer at National Auto Care, where he will lead the company’s IT and project management teams.
Despite escalating new-car prices and plateauing sales, NADA analysts report little change to American dealers’ per-copy average, penetration rates, and F&I income as a percentage of gross profit in 2018.
Lifelong learners excel in the business office, where there is always a new skill, best practice, or motivational technique to learn and apply. UDS’s John Tabar tells you how to devote time to developing the soft skills that sell F&I products without sacrificing work or family time in this scholarly Tip of the Week.
Dent Wizard has introduced Evolution, a rebranded F&I division dedicated to continued innovation in vehicle protection products and a high standard for customer service.
National Automotive Experts and NWAN announced the launch of Extreme Powersports, a new service contract program for motorcycles, scooters, ATVs, personal watercraft, and more.
True professionals could sell F&I in shorts and a T-shirt. But what message would that send to your customers? In this Tip of the Week, John Tabar of UDS explains why F&I managers need to graduate from business casual to businessperson the moment they step off the show floor and into the box.
As director of corporate compliance for John Elway’s three Colorado stores, Lori Church’s rare combination of F&I acumen, a law degree, and unflappable confidence have helped her group achieve new levels of success.
Service contracts aren’t just for mechanical systems anymore. In this F&I Tip of the Week, American Financial’s Ritch Wheeler explains how the presence of 30 onboard computers uploading 25 gigs of data per hour can add real value — and a powerful new angle — to your next VSC presentation.
F&I is a tough job, and you never know where the next problem — or solution — will come from. But you can control your attitude, and positivity is a sure sign of success. UDS’s John Tabar is here to help keep your negativity in check and your PVR soaring in this upbeat Tip of the Week.
Wells Fargo President and CEO Tim Sloan will retire effective June 30, ending an era marked by a series of scandals that rocked the company’s auto, home, and consumer banking divisions.
Despite rampant misinformation surrounding F&I products, a survey of U.S. car buyers and lessees proves the need for service contracts and prepaid maintenance is there. You just have to offer them.
‘We Owes’ help minimize your contracts in transit, but they only tell half the story. John Tabar of UDS explains how a ‘We Owe/You Owe’ conveys a sense of urgency and accountability to customers who owe you a stip, a second set of keys, or anything else that will prevent their deal from getting funded.
Phil Hellstrom believes work/study programs can help dealers keep their best people on staff while raising the automotive industry’s profile in a near-zero-unemployment job market.
F&I managers bear a heavy workload and countless responsibilities. It’s fair to complain when sales mishandles a deal. But UDS’s John Tabar learned the hard way that teaching is more effective. Watch this Tip of the Week to learn how to prepare and deliver the F&I training your showroom needs.
More than 160 dealers, agents, and industry executives took part in the inaugural West Coast Compliance Summit, one of three concurrent events featured at Industry Summit 2016. And more than 80 of them successfully completed the event’s compliance certification component.
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