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Singh Joins NAC as CTO

Singh Joins NAC as CTO

Twenty-year industry veteran Pankaj Singh has been named chief technology officer at National Auto Care, where he will lead the company’s IT and project management teams.

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F&I Tip of the Week: Listening to Books

Lifelong learners excel in the business office, where there is always a new skill, best...

Lifelong learners excel in the business office, where there is always a new skill, best practice, or motivational technique to learn and apply. UDS’s John Tabar tells you how to devote time to developing the soft skills that sell F&I products without sacrificing work or family time in this scholarly Tip of the Week.

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Dent Wizard Rebrands F&I Division

Dent Wizard Rebrands F&I Division

Dent Wizard has introduced Evolution, a rebranded F&I division dedicated to continued innovation in vehicle protection products and a high standard for customer service.

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F&I Tip of the Week: Take a Checkup

F&I Tip of the Week: Take a Checkup

True professionals could sell F&I in shorts and a T-shirt. But what message would that send to your customers? In this Tip of the Week, John Tabar of UDS explains why F&I managers need to graduate from business casual to businessperson the moment they step off the show floor and into the box.

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F&I Tip of the Week: The Code to Success, Part II

F&I Tip of the Week: The Code to Success, Part II

Service contracts aren’t just for mechanical systems anymore. In this F&I Tip of the Week, American Financial’s Ritch Wheeler explains how the presence of 30 onboard computers uploading 25 gigs of data per hour can add real value — and a powerful new angle — to your next VSC presentation.

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F&I Tip of the Week: Attitude

F&I Tip of the Week: Attitude

F&I is a tough job, and you never know where the next problem — or solution — will come from. But you can control your attitude, and positivity is a sure sign of success. UDS’s John Tabar is here to help keep your negativity in check and your PVR soaring in this upbeat Tip of the Week.

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Embattled Wells Fargo Chief Steps Down

Directors said an external candidate will replace Wells Fargo President and CEO Tim Sloan when...

Wells Fargo President and CEO Tim Sloan will retire effective June 30, ending an era marked by a series of scandals that rocked the company’s auto, home, and consumer banking divisions.

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F&I Tip of the Week: We Owe/You Owe

F&I Tip of the Week: We Owe/You Owe

‘We Owes’ help minimize your contracts in transit, but they only tell half the story. John Tabar of UDS explains how a ‘We Owe/You Owe’ conveys a sense of urgency and accountability to customers who owe you a stip, a second set of keys, or anything else that will prevent their deal from getting funded.

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F&I Tip of the Week: Complain or Teach

F&I Tip of the Week: Complain or Teach

F&I managers bear a heavy workload and countless responsibilities. It’s fair to complain when sales mishandles a deal. But UDS’s John Tabar learned the hard way that teaching is more effective. Watch this Tip of the Week to learn how to prepare and deliver the F&I training your showroom needs.