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Get Over It

The Eagles’ “Get Over It” is a fitting mantra for F&I professionals suffering from a crisis of...

Before you quit F&I and start flipping burgers, His Madness reminds you that every losing streak has to end sometime.

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The Condemnation Was Swift

Simi Valley (Calif.) Ford faced heavy criticism after a November email promotion promised...

California’s Simi Valley Ford drew international scorn for an email promising ‘smoking hot deals’ in the midst of a deadly and destructive wildfire.

Blog Post

Salespeople Can Be So Arrogant

Salespeople Can Be So Arrogant

F&I managers have a professional justification and an ethical responsibility to forbid salespeople from barging into your office while you are meeting with customers.

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Make F&I Great Again

Make F&I Great Again

His Madness challenges F&I professionals to take whatever steps are necessary to make the business office a safe, fun, comfortable stop on the customer’s path to purchase.