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Blog Post

F&I Is Stronger Than Ever

U.S. and Canadian F&I professionals continue to perform at a high level despite industry...

Fears that F&I would fall victim to advancing technology and bad press appear unfounded as the segment continues to perform for dealers and car buyers.

Article

3 Ways to Drive Online Reviews

Quality customer interactions aren’t limited to the show floor, but positive online reviews for...

Sales, F&I, and service all play a role in generating reviews that improve your dealership’s online standing and lend new insights into the customer experience you deliver.

Article

Are You an F&I Manager or an F&I Clerk?

The author believes the current generation of F&I professionals is lacking in sales experience,...

Years of strong sales and near-zero unemployment have lowered the bar for the business office. Veteran F&I pro shares two proven strategies for turning a finance clerk into a finance manager.

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Blog Post

Tesla and the 1% Problem

Tesla Inc. CEO Elon Musk said “Good luck with that” when asked whether he feared further legal...

For all its missteps, Tesla Inc. finally found its footing in 2018, eking out a 1.2% market share and renewing concerns shared by established manufacturers and brick-and-mortar dealers.