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ArticlesDecember 16, 2025

What to Do When Your Vendor Is Hacked

The quickest way to turn a breach into a crisis is to wing it. Follow this seven-step playbook to ensure you meet your obligations.

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Newsby Hannah MitchellDecember 3, 2025

Dealer Credit Service Provider Breached

Hack exposed thousands of dealerships’ customer data

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ArticlesNovember 18, 2025

Unearthing the Gold in Your Dealership Data

How to take a smarter path to revenue

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Newsby Hannah MitchellOctober 29, 2025

Auto Dealers’ Take on AI

Study finds recognition of its usefulness, but franchisers are treading sometimes confusing waters carefully

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Newsby Hannah MitchellSeptember 22, 2025

Synthetic ID Fraud Comes With Clues

TransUnion research reveals telltale signs that the information a customer provides could be faked.

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ArticlesSeptember 17, 2025

The Looming Threat of Deepfakes

They represent a new era of auto and financial fraud.

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Newsby Hannah MitchellSeptember 15, 2025

Drivers Bemoan Complicated Screens

J.D. Power survey finds continued frustrations over hard-to-use auto controls

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Newsby Hannah MitchellAugust 25, 2025

Can AI Heal Auto Tech Headaches?

Study finds it’s helping with some features, while other high-tech functions still draw plenty of complaints.

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ArticlesJuly 24, 2025

How Smart Data is Revolutionizing the Automotive Customer Experience

A unified data strategy positions a dealership or auto group for today and tomorrow.

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Newsby Hannah MitchellJuly 17, 2025

OEM Sites Get Mixed Marks

Survey shows many don’t pass muster with efficiency-minded shoppers.

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