Hoffman Estates, Ill. — ADP launched its F&I Results, a solution that not only records the performance of F&I staff but also delivers the information that can both improve individual manager training and build better F&I processes.

The benefits that come from using F&I Results to improve the profit performance of the F&I department are: ensure all products are being offered to all qualified customers all of the time; improve presentation consistency; manage full and concise disclosure; obtain higher customer satisfaction; improve repeat and referral business; increase in product penetrations.

The F&I Results solution provides seamless integration with the ADP dealer management system. F&I Results is also available as a standalone solution with similar features for other DMS users.