Brookfield, Wis. -- Fiserv Inc., a provider of information technology services to the financial and insurance industries, launches the CheckFree PaymentView solution, a comprehensive, Web-based payments monitoring system with a dashboard view across existing check, cash, wire, Automated Clearing House (ACH), credit and debit card activities.
PaymentView is designed to give banks of any size and their corporate treasury clients real-time risk management capabilities along with multiple operational cost-savings and fee income opportunities.
"PaymentView is an exciting solution using interactive Web 2.0 technology and is designed to offer our bank clients and their corporate customers an intuitive, personalized offering for operational and payment risk monitoring across all payment types,” said Sam Robb, vice president, global payment solutions, CheckFree, now part of Fiserv.
"The business case for PaymentView is being justified by our customers who are reporting new corporate revenue opportunities through increased retention and share-of-wallet with their target customers. They are also reporting significant projected reductions in customer service and exception processing costs," Robb said.
Fiserv has also reported that, according to a survey of U.S.-based corporate treasurers conducted by The Marketing Workshop Inc. in September 2007, 44 percent of respondents said gathering and compiling information across multiple payment systems within their organizations was difficult.
The research showed that business customers have a lack of visibility into payment status to determine cash position and would value more data for liquidity, cost and risk management analysis. Additionally, respondents agreed that there was limited tracking of internal/external compliance activity and few proactive alerts in place to warn about issues that have the potential to result in losses.