DAYTONA BEACH, Fla. –- DMEautomotive, a JMsolutions and DME Holdings LLC company and multi-channel automotive marketing provider, has been selected by Kia Motors America as its preferred vendor for dealership service reminders.
This allows all 650 Kia dealers in the United States to augment their service and parts retention programs with DMEautomotive’s SMX service retention and reactivation marketing solutions.
The marketing tools include reminder mailings, e-mails, and phone calls to customers about various services, such as minor and major tune-ups, tire replacements and brake service. These communications help build ongoing relationships between dealers and their customers beyond the initial sale. DMEautomotive’s services also target former customers to encourage account reactivation.
The SMX suite of marketing solutions by DMEautomotive is one component of a three-suite family of automotive solutions offered by JMsolutions, a developer of Web-based technology products and services. DMEautomotive’s unique products and services include, a feature that eliminates unprofitable and duplicate prospects in dealer databases, multi-channel contact methodology allowing dealers to increase their response rate, online statistic tracking for dealer reminder campaigns 24/7, and consultants review monthly program success and identify areas of opportunity to increase sales and profitability.
"DMEautomotive is pleased to have been selected as a preferred service reminder provider for parts and service co-op support by Kia Motors America," said Mike Walther, president of DMEautomotive. "This endorsement signifies Kia’s belief that our organization, products and services meet their high standards for quality and excellence. With our national sales force and outstanding service retention programs, DMEautomotive is confident it can help Kia Motors achieve its corporate goals while providing superior customer service to all Kia dealers," he continued.
Kia joins other top brands, such as Toyota and Mitsubishi, on DMEautomotive’s client list. Annually, DMEautomotive serves more than 3,500 U.S. auto dealerships by providing a variety of services to key departments.