LAKE SUCCESS, N.Y. — DealerTrack Aftermarket Services Inc., a subsidiary of DealerTrack Holdings Inc., has launched SCS Express R8.0, the first fully Web-enabled F&I aftermarket product administration service. Built specifically for automotive aftermarket product and service providers, the DealerTrack SCS Express R8.0 platform is a fully integrated, Web-based solution. It was designed to automate and streamline the F&I product-administration process and give F&I product providers the necessary tools to run their back offices while reducing IT expenses.
The service will allow provider administration staff to access the full suite of product, contract, channel, claims and risk management functions 24/7 via an intuitive graphical user interface using only a web browser. With access to real-time data and powerful reporting features, SCS Express R8.0 enables administrators to track payments against sold business, perform precise analysis and identify program inefficiencies, according to the company.
"We are very pleased to introduce the industry's first Web-based aftermarket administration solution," said David Trinder, senior vice president of Network Solutions at DealerTrack. "SCS Express makes it possible for service contract and GAP providers to administer their products with increased efficiency, regardless of the complexity of the products or processes. It also allows both agents and customers to access and track their business from remote locations."
SCS Express is integrated with the DealerTrack Aftermarket Network. Providers on the Aftermarket Network give their dealers access to real-time rating and vehicle eligibility information, as well as electronic contract submission and remittance capabilities. Aftermarket providers using SCS Express and the Aftermarket Network together can take advantage of a single solution to effectively communicate to dealers and agents through a Web-based platform.