ORLANDO, Fla. — Dealer Website live chat provider ActivEngage has announced that company founder Todd Smith will lead two sessions at the 5th annual Digital Dealer Conference. The conference will take place Oct. 6-8 at the Gaylord Texan Resort in Grapevine, Texas. As a founding member of the Association of Automotive Internet Sales Professionals (AAISP), an official conference sponsor, Smith has spoken at all Digital Dealer Conferences.
Smith's sessions are "Internet Automotive Sales 101" on Oct. 6 and "Chat Your Way to Automotive Sales" on Oct. 7. The first is for attendees who are new to Internet sales and the second will teach dealers how to use live chat to engage Website visitors and increase sales and improve customer service.
"I am excited to present this timely information," Smith said. "Each session is designed to help dealerships use technology to increase sales and profitability. More than ever, dealers need to maximize their marketing budgets. Dealership Websites are a potential gold mine ... My goal during the presentations is to share real world, 'how-to' information that a dealer can take back to his or her store and start to use immediately."