BRITISH COLUMBIA -- Quantech Software.com has integrated Q-GPS and Q-F&I, its lead management/CRM and F&I solutions, which will allow dealerships to use one integrated program for the complete sales process.
"From a single point of entry, staff can manage leads, appraise trades, desk deals, present offers, do credit apps, sell F&I products (using menus), deliver the unit, and create after-sales follow-ups," said Mike Martin, Quantech Software's general manager.
The integration between the F&I and lead management products streamlines dealership workflow and reduces errors in the business office. "Previously, business managers had to re-enter information into their F&I software when a sales person brought them a signed offer," explains Martin. "Now, the business manager can pull in an electronic 'Offer to Purchase' containing key vehicle, customer, and trade information, and then turn it into a delivered unit."
In addition to saving time and error reduction, the integrated solution provides dealerships with cost-cutting opportunities. "In these tough economic times, dealers are looking for ways to simultaneously reduce costs, and increase sales," explains Martin. "I'm seeing dealerships replacing their expensive solutions that have every bell and whistle known to mankind with ours, because it gives them everything they need, at a fraction of the price."
Customers presently using non-integrated versions of Quantech’s current products will be given options for integrating them.