Nicholson has extensive experience in running a customer service department and will serve as a member of the executive team at Dealerskins. She’ll be instrumental in enhancing the levels of support provided to each customer, including the Enterprise Dealer Support group, now approaching its one-year anniversary within the department.
With a bachelor’s degree from Western Kentucky University, Nicholson brings a well-rounded education and background in customer service to Dealerskins.
While in college, she began her career in customer service at Comdata Corporation as a customer services specialist. Over the next 10 years, she moved through the ranks as training specialist, manager of customer relations and director of customer relations.
Nicholson has continued to sharpen her leadership skills by staying involved in a variety of programs offered by local institutions.
“Customer support at Dealerskins is a top priority, and this is why we are very excited Cori has joined us,” says Eric Brown, general manager at Dealerskins. “Her extensive customer service experience and strong customer focus are just the ingredients needed to ensure our customers remain number one.”