A good discovery interview doesn’t mean anything unless your product presentation matches what you’ve learned about the customer. The F&I Professor explains how that’s done in F&I's Tip of the Week.
When affordability is the objection, F&I trainer John Tabar says the job of the F&I manager is to show customers why they can't afford not to have the protection.
Portfolio's reinsurance website was redesigned to offer dealers and agents an intuitive, interactive experience in a mobile-friendly format.
The F&I Providers Relief Fund for F&I Managers raised more than $500,000 in only about a month – half of its $1 million fundraising goal – but the board is still looking for donors to meet the overwhelming need for financial assistance grants to F&I managers.
Everyone wants power and freedom, yet no one wants accountability. We won’t ever change the consumer, but if we better understand their behavior, we can better prepare ourselves for some of the pitfalls of dealing with the general public.
‘We Owes’ help minimize your contracts in transit, but they only tell half the story. John Tabar of UDS explains how a ‘We Owe/You Owe’ conveys a sense of urgency and accountability to customers who owe you a stip, a second set of keys, or anything else that will prevent their deal from getting funded.
Ron Reahard of Reahard & Associates, Inc. announces their popular F&I product videos will be made available to dealers free of charge for 120 days.
Experts say consumers upside down on their car loans could take advantage of generous automaker incentives during the coronavirus pandemic to get a better interest rate and save thousands of dollars.
New data from Portfolio shows sales of antimicrobial treatments as a percentage of F&I product sales increased as more Americans sought protection from communicable diseases.
Research shows that people tend to equate fast-paced speech with a lack of credibility, which isn't what we're after in the F&I office. F&I trainer John Tabar offers a few tips for uncovering and fixing a pace problem.
‘AUL-Tech’ gives drivers peace of mind when it comes to the costly technologies in their vehicles.
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