ADP Lightspeed Unveils Integrated E-mail

SALT LAKE CITY — ADP Lightspeed, a provider of dealer management solutions for recreation sports dealerships, is developing e-mail integration in its LightspeedNXT DMS that will allow dealers to email directly out of the parts, sales and service modules in the DMS.

The email integration tool allows dealers to send invoices, updates on service, receipts and purchase orders in electronic messages directly out of LightspeedNXT. Dealers have the ability to set up system preferences for populating data into form emails and selecting the auto populating fields. These fields pull in the customers’ specific information (name, invoice number, and unit information) automatically.

“Email integration truly improves dealers’ ability to communicate effectively and quickly with their customers,” said Kris Denos, director of research and development at ADP Lightspeed. “With immediate communication linked to actions performed in NXT, such as closing a repair order, and the ability to send invoices electronically dealers can improve customer service and responsiveness drastically.”

Email integration is included with the purchase of LightspeedNXT, and will be available to current users by download in version 3.9.1 due for release in November. System preferences must be set to enable email communication.