ST. LOUIS – Enterprise Car Sales has reached a major milestone. Today, the division of Enterprise Rent-A-Car announced that it has generated more than $12 billion in total loan volume for its credit union partners over the past 40 years. The announcement underscores the importance of the enduring relationships Enterprise has established with more than 1,000 credit unions nationwide.
We’ve invested in technology that makes the car-buying process as flexible, easy and transparent as possible for our customers.
“The work we do in partnership with credit unions represents a significant aspect of our business,” said Mike Bystrom, Vice President at Enterprise Car Sales. “We’re grateful for the relationships we’ve forged over the years and look forward to continuing to work alongside our credit union partners to help them grow their used car portfolios.”
With more than 147 dealership locations nationwide, Enterprise Car Sales specializes in offering competitive, transparent pricing on a wide selection of high-quality inventory of 1-3 year-old cars, SUVs and trucks. As Enterprise Car Sales continues to expand into new markets, Bystrom noted that this growth is due in part to the brand’s laser focus on providing exceptional customer service – an attribute it shares with its credit union partners.
“Our longstanding relationship with Enterprise Car Sales is an additional benefit of being a Golden 1 member that offers immense value,” said Reva Rao, Senior Vice President, Consumer Lending at Golden 1 Credit Union. “Golden 1 is committed to providing convenience and exceptional service to our members, and our partnership with Enterprise is one we can trust to do the same.”
Enhancing The Customer Experience
Enterprise Car Sales recently announced the completion of its nationwide rollout of the Accelerated Customer Experience (ACE)™ digital platform. This new in-dealership technology solution, coupled with the launch of “Start My Purchase” functionality on the Enterprise Car Sales website, has enabled customers to complete their used car purchases as quickly as they’d like. What’s more, they now have the flexibility to start their purchase from home (with delivery, where available) or complete their entire purchase inside a dealership location. Many customers are now able to complete their purchase in 45 minutes or less and some in as little as 15 minutes.
“We’ve invested in technology that makes the car-buying process as flexible, easy and transparent as possible for our customers,” said Bystrom. “And we’ll continue to listen to our customers and employees as we look for innovative new ways to meet their evolving expectations.”
To provide drivers with greater peace of mind, Enterprise Car Sales has also introduced its Complete Clean Pledge – a promise to go above and beyond Enterprise’s already rigorous cleaning protocols, including the use of a disinfectant to sanitize more than 20 high-touch points after every test drive and before the customer takes possession of their vehicle.
For more information or to start a purchase online, customers can visit https://www.enterprisecarsales.com/.