Thousands of Jeeps Recalled
Some may lose power due to software issue.
Problem software entered production in July 2021 and was removed from production late last month.
Chrysler
Chrysler recalled nearly 92,000 hybrid SUVs over the potential for drive power loss.
An estimated 1% of the 2022 to 2026 Jeep Grand Cherokees have a software error in their hybrid control processors. The issue can cause a battery pack control microprocessor overload and resulting reset that can lead to a signal misinterpretation and accompanying power loss.
The automaker said in documents filed with the National Highway Traffic Safety Administration that it’s aware of hundreds of potential instances of the problem but had no reports of any crashes or injuries.
Problem software entered production in July 2021 and was removed from production late last month.
Chrysler was working to develop a remedy for the software flaw. It’s scheduled to mail recall notices to owners on Oct. 23.
DIG DEEPER: Auto Recalls Up in Q2
More Industry
Find Efficiency in Fixed Ops
A new report shows how service departments can maximize their profitability through efficiency, productivity and the right tools in technicians' hands.
Read More →
Closing the Seat Gap
Mass-market brand vehicle seats are outpacing luxury versions when it comes to customer satisfaction, according JD Power research.
Read More →
Auto Industry Execs Talk Trade, Tariffs
Participants in a U.S.-Canada discussion tallied the costs and compiled a list of remedies, including preservation of the North American trade agreement that the U.S. recently declined to renew.
Read More →
Structure Leads to Optimized Auto Listings
As the average car-buying journey has shifted to a blend of digital and retail, a dealership’s vehicle listings must be optimized to answer shoppers’ questions clearly and accurately.
Read More →
Texas Dealerships Rebranded After Sale
The Norm Reeves group of stores had owned the three rooftops in the greater Dallas-Fort Worth metro area that now operate under a homegrown group’s signature.
Read More →
Positive Equity Reaches Record High
Mainstream vehicle owners who bought a car seven years ago are likely to have positive equity when trading in for a new vehicle, according to second-quarter Edmunds data.
Read More →
All on One Team
Since finance-and-insurance was added to the auto dealership, most stores’ F&I teams have been separated from sales like a car’s trunk is separated from the engine. It doesn’t have to – and shouldn’t – be that way.
Read More →
Auto Dealers Have Some Phone Homework
A midyear study found that stores can do a better job of converting both inbound and outbound calls into customer appointments for increased sales.
Read More →
Hyundai Ventures Aim for Deeper AI Dive
The automaker announced partnerships with several technology industry leaders to pursue an ambitious plan for integrating AI into its manufacturing and well beyond automotive.
Read More →
Early Intervention Saves Retention
Sales and service departments have the highest annual dealership turnover rates, according to a new industry report, costing money and time that could be better spent elsewhere.
Read More →