FI showroom red and grey logo
MenuMENU
SearchSEARCH

The Guidance That Isn’t

The magazine’s legal eagle doesn’t mince words when he describes the ‘logical disconnect’ between the CFPB’s view of fair lending and how dealer participation really works.

by Michael Benoit
May 15, 2013
4 min to read


In March, the Consumer Financial Protection Bureau (CFPB) created a big stir in the world of dealer financing when it released its “fair lending guidance” for companies that buy retail installment sales contracts from dealers. As a result, finance companies are telling dealers to expect much more oversight over the process that determines financing rates for their customers.

There’s a logical disconnect between the CFPB’s worldview on what it calls “fair lending” and the reality of dealer compensation in vehicle financing. There are multiple financing models that result in different compensation values, even within a single dealership. But by its public statements, the CFPB perceives that all dealers use just one model, i.e., they take a credit application, collect “buy rates” from interested finance companies, then negotiate a higher rate with the consumer. That is certainly one model, but it is hardly the predominant one.

Ad Loading...

Take the spot delivery. The dealer pulls a bureau and sees his customer has a 770 Beacon score. The dealer negotiates the transaction and the rate and the customer drives off before a finance company has had a first look. Why? Because the dealer knows that one of his finance companies will buy that transaction at the rate the customer agreed to.

The CFPB’s vision of how the business works is far too narrow and fails to recognize that rate is simply one piece of the deal. Indeed, consumers could pay a higher rate for a vehicle and still pay less overall than consumers with lower rates by negotiating lower prices for the goods and services being financed. So how, under real-world facts, does the CFPB impose liability for credit discrimination on companies buying retail installment contracts?

The CFPB employs a disputed legal theory called “disparate impact.” Under this theory, intent to discriminate is not a requirement. A CFPB analyst looks at the aggregate pricing imposed by the dealer, then looks for patterns of illegal discrimination — primarily in the areas of race, ethnicity and gender. When the target of the CFPB’s inquiry is a finance source, they review the data on a dealer-by-dealer basis and on a “portfolio-wide” basis.

Because there is no requirement for dealers to collect race, sex and ethnicity data on consumers, the CFPB employs certain “proxies” in looking for prohibited discrimination. For example, if the consumer’s ZIP code is one in which 80 percent of the residents are African American, the bureau might assume that consumer is African American for the purposes of its analysis.

If the CFPB’s analysis reveals that consumers in a protected class are paying more for credit than consumers who are not in a protected class, even by a very small margin, it may take action against the offending finance  source or independent (non-franchise) dealer. The CFPB has been unwilling, thus far, to reveal the amount of disparity it deems significant for these purposes. The agency also has refused to reveal the proxies it employs in place of hard data about race, ethnicity and gender.

Ad Loading...

In effect, the CFPB is saying, “Don’t break the speed limit, and by the way, we aren’t going to tell you what it is.” And if you read between the lines, the bureau is saying, “dealer participation bad, flat-fee compensation good.”  

But what board of directors is going to approve a change to a flat-fee compensation model when the result will be that their business dries up? It would be a breach of their fiduciary duty. It would be great if all the finance sources could get together and agree, but we have these pesky antitrust laws that prevent that kind of activity.

The guidance was less than helpful, and Richard Cordray admitted as much when he said in a public forum that the CFPB needs to do a better job of explaining what its fair lending expectations are. Unfortunately, there seems to be a disconnect between the director and the rest of the bureau.

What the CFPB should have done is write a rule prohibiting finance sources from compensating dealers through dealer participation. It did it with the mortgage brokers. Of course, franchise dealers would, in all likelihood, sue the bureau, and the dealers might win. But if the bureau is as committed as it seems to the idea that dealer participation creates illegal discrimination, one has to wonder why it would not be committed to taking the most direct route to remedy it and defend its actions in court. I’m just sayin’.

Michael Benoit is a partner in the Washington, D.C., office of Hudson Cook LLP. He is a frequent speaker and writer on a variety of consumer credit topics. E-mail him at michael.benoit@bobit.com. Nothing in this article is legal advice and should not be taken as such. Please address all legal questions to your counsel.

Subscribe to Our Newsletter

More F&I

Man holding magnifying glass over sales volume paper.
F&IMay 29, 2026

Why Your F&I PVR Is Misleading You

Here’s a handy checklist of the numbers to track in 2026 instead.

Read More →
Photo of woman typing on a laptop as she sits on a couch
F&Iby Hannah MitchellMay 29, 2026

Auto Consumer Anxiety Presents Opportunity

A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.

Read More →
Dustin Gingerich standing on stage giving a presentation
F&Iby Lauren LawrenceMay 28, 2026

Humble and Hungry: 12 Rules for an F&I Life

Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.

Read More →
Ad Loading...
Photo of businessman's hands resting on files on a desk
F&Iby John TabarMay 27, 2026

Focus on the Opening

F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.

Read More →
Photo of a three-seat vehicle back seat
F&Iby Hannah MitchellMay 22, 2026

F&I Reaches for the Sky

The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.

Read More →
Cover image for a BOK Financial report titled “Timing the market: How avoiding volatility entirely can hurt long-term reinsurance program performance.” The image shows several road construction barricades with flashing amber warning lights lined up in a nighttime work zone. Beneath the image, red text explains that avoiding volatility can mean falling behind inflation and missing market rebounds that drive long-term surplus growth. The BOK Financial logo appears at the bottom right.
SponsoredMay 8, 2026

Timing the Market Can Hurt Long-Term Program Performance

For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.

Read More →
Ad Loading...
Ryan Ruff, The 90/10 Rule, Automotive Training Academy, Sales Series
F&IMay 6, 2026

The 90/10 Rule

In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.

Read More →
Photo of essential oil diffuser on desk next to laptop
F&IMay 4, 2026

Your Office Is Talking

What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.

Read More →
"Effective training ensures the customer’s needs remain at the heart of everything we do. When that is the focus, both sales and profits naturally improve." by Rick McCormick with F&I and Showroom logo and picture of Rick McCormick
F&IMay 1, 2026

F&I Training Fundamentals

How can auto dealerships help F&I managers fulfill their vital role in the most effective ways? Industry expert Rick McCormick shares his insights on the best ways to train these professionals and help them maintain good habits.

Read More →
Ad Loading...
Photo of car tire and the tread mark it left in snow
F&Iby Hannah MitchellApril 29, 2026

Not Just Any Tire Will Do

More consumers and businesses are opting for all-season options for various reasons as safety, sustainability and convenience push practical change.

Read More →