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The Federal Trade Commission has turned a helpful rule into another regulatory hurdle for dealers. The magazine’s resident compliance guru weighs in.
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There isn’t a tech tool out there that doesn’t promise to add to the bottom line. But how will adding new technology affect employees?
Read More →The magazine’s legal eagle explains why the FTC’s charges against a dealer and a debt collector for saving sensitive data on a P2P network should serve as a wake-up call to the auto finance industry.
Read More →The magazine’s resident legal expert lays out a checklist of considerations your store needs to make before installing an F&I video-recording system.
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In February, the magazine’s resident fixed-ops expert laid out a primer for establishing a sales process for parts and service. This month, he offers a three-step process for welcoming service customers
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Digital tools are getting smarter, faster and easier to use. The magazine’s tech expert breaks down five new tools that could revolutionize the auto retail business.
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Two Indiana dealers explain why they dropped four-column paper menus in favor of a two-column mobile menu — and how the switch jump-started their product sales.
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To sell environmental protection, you need to clear up several misconceptions. Doing so will pave the way to a successful sale.
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Marketers say they will direct more ad dollars toward social media and mobile marketing this year, but they admit to being a bit perplexed as to which digital channel is the most effective.
Read More →Stories about dealer practices that harm consumers are prevalent, but the facts seem to be difficult to come by.
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