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Complianceby Joe BartoloneMay 1, 2009

Pay-Plan Breakdown

When it comes to F&I pay plans, don’t be surprised by what you get. Compliance auditor breaks down eight commonly used pay-plan objectives and provides his take on how they impact a dealership’s goals.

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F&Iby Randy HoffmanMay 1, 2009

Saving a Lost Art

F&I veterans speak of a day when reading a credit report, not a credit score, was the key to getting a customer financed. F&I vet makes his case for why F&I’s long-lost skills need to be revisited.

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F&Iby Gregory ArroyoMay 1, 2009

Q&A: CCIA Talks Pink-Slip Protection, Industry's Ominous Threat

F&I magazine goes one-on-one with the Consumer Credit Industry Association to discuss pink-slip protection, as well as a new legislative threat to the F&I industry.

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F&Iby Tim ZierdenMay 1, 2009

4 Keys to Inventory Management

Tim Zierden, general manager of inventory management solutions at DealerTrack, shares how a dealership can improve its inventory management.

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F&Iby Jorge MoasMay 1, 2009

Driving Profits Through the Service Lane

Creating a process for the service department to sell service contracts isn’t a new concept, but it’s gained a lot of interest lately. F&I expert provides a road map for instituting such a process, and says a successful program needs to start with the dealer.

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F&Iby Denny LongMay 1, 2009

Commonsense Marketing Strategies for BHPH Dealers

Effective BHPH marketing requires knowing how many potential customers you have — and how to find them.

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F&Iby Ashley D. HerndonMay 1, 2009

Collections: The New Strategic Imperative

Dealers, traditional finance sources and credit unions alike have learned that there’s no point in selling vehicles if you can’t collect the payments.

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F&Iby Mike NaberMay 1, 2009

Service Clinics Drive Traffic

Savvy dealers have found that service clinics are a great way to market their stores to new and existing customers. Here's how to plan your next event, capture the leads and connect them to the F&I office.

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F&Iby Lee DomingueMay 1, 2009

Make Your Move

A growing used-car and special finance customer base has created a new auto finance landscape — and new compliance issues, as well. Consult the following checklist before making any big moves in 2009.

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F&Iby Gregory ArroyoApril 1, 2009

The Lines Are Blurring

I’m really going to need a therapist after this turnaround. Like everyone, I’m looking for that silver lining in every new market report or economic news, but nothing good seems to stick these days.

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