
Preparation by the F&I manager can help make it something the customer actually looks forward to.
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The 2022 Kerrigan Dealer Survey shows dealers still bullish about the future value of their businesses and acquisition plans.
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Geoffrey Pohanka will leverage automotive industry experience and political clout to move dealers forward during tumultuous times.
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Generations Y and Z’s propensity to buy used makes them prime service-contract buyers. Just know your customer.
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Training and rewards system are both critical in achieving success.
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It will now offer face-to-face video during live chats, thanks to exclusive partnership with ActivEngage.
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Consumer perception of Tesla remains high among new-car shoppers as brand nearly sweeps luxury categories.
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