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Rebuild your dealership's employee-recognition program by offering tangible, personally valuable rewards for a job well done.
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Legal eagles deconstruct the case that changed how courts handle contract disputes between dealers and their floorplan lenders.
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An electronic menu can do more than drive the F&I process. Compliance expert offers standards and practices you can use to unlock an emenu’s true potential.
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General Motors dealers who sell non-GM service contracts, parts and accessories must now disclose to their customers that the products are not backed by the automaker. Dealer trade groups believe the OEM’s stated goal of enhanced ‘safety and transparency’ is not the real reason for the new policy.
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F&I and Showroom traces the history of paintless dent repair with Troy Good, president and CEO of Nobilis Group Inc., home of the Dent Zone brand.
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Trainer believes in the power of persuasion but wants F&I pros to back it with effective training, sincere needs-discovery, and a personalized approach.
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Check out five states NADA Data indicates could be the ideal location for your next dealership.
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Continuing with his noble effort to define the edealership, the magazine’s resident compliance pro explains why the desking process is ripe for digitization.
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Legal experts break down the Consumer Financial Protection Bureau’s new arbitration rule and how it could affect your dealership.
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Sales expert lists three tasks dealers must complete to rid their showrooms of underperforming sales pros.
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