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Gregory Arroyo

Editorial Director

Newsby Gregory ArroyoJuly 24, 2014

AutoNation Discusses CFPB, Digital Push

AutoNation reported during its second-quarter investor call that it has installed the NADA’s Fair Credit Compliance Program in nine stores. Officials also provided an update on the company’s digital push.

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Newsby Gregory ArroyoJuly 17, 2014

CU Direct Credit Unions Post 25.4% Increase in Q1 Originations

CUDL Credit Unions became the fourth largest lending segment in the first quarter, growing their origination count by 25.4%.

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Done Dealby Gregory ArroyoJuly 14, 2014

‘Profit’ Isn’t a Bad Word

Results from a few consumer surveys spur the magazine to add a new feature to its annual conference. The editor provides the details.

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Articlesby Gregory ArroyoJuly 14, 2014

Causing Disruption

A relatively new company is aiming to put dealers back in control of their data, but its founder knows not everyone views his solution as the answer to managing the data.

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Done Dealby Gregory ArroyoJune 2, 2014

The Biweekly Scare

The NADA caused quite a stir last month when it cautioned dealers about how they pitch biweekly payment services, but the editor thinks something good will come out of the situation.

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Newsby Gregory ArroyoMay 22, 2014

Biweekly Payment Providers Offer Unified Response to NADA Memo

Four providers of biweekly payment providers responded on May 20 to a memo the NADA issued to its members on May 8. They say the association overlooked key benefits when it cautioned dealers about how such products are presented to consumers.

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Newsby Gregory ArroyoMay 13, 2014

UPDATED: FTC Probing Biweekly Payment Products, the NADA Warns

Biweekly payment providers continue to react to the memo the NADA issued last week. This week, Economic Advantages Corp. offers its take on the alert.

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Done Dealby Gregory ArroyoApril 30, 2014

Interview With the Regulator

After stumbling out of the gate in his long-awaited interview with a former CFPB official, the editor discovers the regulator was more than willing to talk.

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Articlesby Gregory ArroyoApril 29, 2014

Defending the CFPB

The editor goes one-on-one with the man who helped chart the CFPB’s course into the auto finance industry. Find out what the former regulator has to say about dealer participation and F&I product sales.

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Newsby Gregory ArroyoApril 22, 2014

AutoNation Sets F&I Record, Puts Lead Providers on Notice

F&I gross profit per vehicle retailed reached a record $1,407 for the nation’s largest dealer group, but the achievement was overshadowed by the warning executives issued to lead providers.

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