
Gregory Arroyo
Editorial Director

Editorial Director
The NADA Used Car Guide expects credit conditions to become ‘slightly less favorable’ by the end of the year as finance sources take on more risk.
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Dealertrack’s Raj Sundaram says the industry is in the midst of major change. He believes the company’s acquisition of Dealer.com puts the firm in the perfect position to respond.
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ChannelNet’s Paula Tompkins once toyed around with kiosks designed to take customers through a dealership’s entire sales process. Now she’s using personalized URLs to help captive finance companies realize the bigger role they play in helping dealers move the metal.
Read More →The editor has a little egg on his face after discovering that his recent criticisms of technology pushers were unwarranted.
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Douglas Herberger resigned from his post as president of Allstate Dealer Services this week. A replacement has not been named, but the company told industry partners on Tuesday it’s already in the process of transitioning to new leadership.
Read More →After consulting the experts, the editor remains optimistic about the changing relationship between dealers and today’s Internet shopper.
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Strong words at NADA 2014 and the Vehicle Finance Conference indicate that both sides of the rate participation debate are preparing for a long, drawn-out battle.
Read More →Between July 2011 and February 2014, the CFPB recorded approximately 14,100 complaints from servicemembers, veterans and their families, 600 of which were related to auto and other consumer loans.
Read More →Terms are stretching, but the firm believes record lease penetration should maintain a healthy supply of future vehicle buyers with shorter purchase cycles.
Read More →The dealer group not only endorses the association’s fair lending plan, it plans to implement the program in the next several months, officials confirm.
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