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Gregory Arroyo

Editorial Director

Articlesby Gregory ArroyoJune 1, 2009

Time to Move On

Unsure of where this recession is headed, I can’t blame lawmakers for their involvement, but can we make sure that all sides are heard before we jump to conclusions.

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Done Dealby Gregory ArroyoMay 5, 2009

Financial System Showing Signs of Life

The Federal Reserve Board's loan office survey showed signs of improvment. F&I's Gregory Arroyo digs in.

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Articlesby Gregory ArroyoMay 1, 2009

Seeing Red: What the FTC Wants From Dealers

After reading the Federal Trade Commission’s 17-page guide to “Fighting Fraud With the Red Flags Rule,” I think I finally understand why this newest requirement is so perplexing to many of you out there.

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Articlesby Gregory ArroyoMay 1, 2009

It’s All About The Deal

You know, the more things change, the more they stay the same. As much as I wish I could claim to be the first to apply that phrase to the F&I office, I can’t. The credit must go to Julie Horns, an F&I pro I talked to for my technology story.

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Articlesby Gregory ArroyoMay 1, 2009

Downturn Opens Door for Technology

Despite the prospect of losing dealer customers, software makers see a silver lining in today’s economic downturn. In fact, some providers believe the recession will be the vehicle to the industry’s digital future.

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Articlesby Gregory ArroyoMay 1, 2009

Q&A: CCIA Talks Pink-Slip Protection, Industry's Ominous Threat

F&I magazine goes one-on-one with the Consumer Credit Industry Association to discuss pink-slip protection, as well as a new legislative threat to the F&I industry.

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Done Dealby Gregory ArroyoApril 28, 2009

Is the FTC Seeing Red?

Was inflation behind the FTC’s recent penalty hike? F&I’s Gregory Arroyo finds out.

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Articlesby Gregory ArroyoApril 1, 2009

The Lines Are Blurring

I’m really going to need a therapist after this turnaround. Like everyone, I’m looking for that silver lining in every new market report or economic news, but nothing good seems to stick these days.

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Articlesby Gregory ArroyoApril 1, 2009

Debt Protection: Pink-Slip Protection Now a Sales Tool

Debt protection has been around since the 1980s, but today’s market challenges has the product taking on a role beyond the F&I office.

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Done Dealby Gregory ArroyoMarch 31, 2009

Part II: Race to 1,000 Letters

F&I’s Gregory Arroyo gets the details of Bob Cockerham’s visit to Washington, D.C.

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