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NewsApril 15, 2014

Mazda Canada Chooses Xtime for Service Retention

Mazda’s 163 dealership service departments in Canada are now using Xtime’s service scheduling and check-in platform.

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NewsApril 10, 2014

DealerEFX Releases ‘Mobile-Ready’ Email Template

Dealer clients of DealerEFX now have access to mobile-ready email templates designed to engage prospective buyers on their mobile devices.

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NewsApril 10, 2014

J.D. Power: Social Media Impacting Purchase Decisions for All Generations

According to the J.D. Power’s 2014 Social Media Benchmark Study, customers are more likely to repurchase from the same brand if their social media and marketing experiences with that brand are positive.

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NewsApril 10, 2014

Dealertrack Launches Finance Portal for Hyundai’s Canadian Dealers

The new portal will be directly integrated into Hyundai’s systems in Canada. It will allow dealers there to electronically submit credit applications and receive real-time data updates.

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NewsApril 10, 2014

ADP Plans to Spin Off Dealer Services Business

The company expects to complete the separation of the two companies in the early part of the fourth quarter. Leading the Dealer Service business unit will be ADP executives Steve Anenen and Al Nietzel.

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Articlesby Gregory ArroyoApril 7, 2014

Transforming Automotive Retail

Dealertrack’s Raj Sundaram says the industry is in the midst of major change. He believes the company’s acquisition of Dealer.com puts the firm in the perfect position to respond.

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ArticlesCover Storyby Gregory ArroyoApril 7, 2014

PURLs of Wisdom

ChannelNet’s Paula Tompkins once toyed around with kiosks designed to take customers through a dealership’s entire sales process. Now she’s using personalized URLs to help captive finance companies realize the bigger role they play in helping dealers move the metal.

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NewsApril 1, 2014

AFAS Partners With StoneEagle

American Financial & Automotive Services Inc. is now using StoneEagle’s SEcureMetrics F&I and sales reporting platform to monitor F&I performance at its dealer clients.

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NewsApril 1, 2014

DealerSocket Names DMEautomotive Exclusive Call Center Provider

The partnership will integrate DMEautomotive’s call center services and mobile app directly into the DealerSocket CRM system, providing secure connectivity for DealerSocket users.

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NewsMarch 27, 2014

March New-Car Sales Expected to Increase 2%

New-vehicle sales are expected to rise nearly 2% year over year to 1.48 million units, Kelley Blue Book reports. The firm also expects the industry SAAR to be at its highest level for March since 2007.

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