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Fixed-Ops Automation Can Help Dealerships Stand Out
Technology turns everyday service repairs into lasting customer loyalty and dealer profitability.
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F&I Showroom Magazine
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SEARCHMENUSEARCHTechnology turns everyday service repairs into lasting customer loyalty and dealer profitability.
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According to the J.D. Power’s 2014 Social Media Benchmark Study, customers are more likely to repurchase from the same brand if their social media and marketing experiences with that brand are positive.
Read More →The new portal will be directly integrated into Hyundai’s systems in Canada. It will allow dealers there to electronically submit credit applications and receive real-time data updates.
Read More →The company expects to complete the separation of the two companies in the early part of the fourth quarter. Leading the Dealer Service business unit will be ADP executives Steve Anenen and Al Nietzel.
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Dealertrack’s Raj Sundaram says the industry is in the midst of major change. He believes the company’s acquisition of Dealer.com puts the firm in the perfect position to respond.
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ChannelNet’s Paula Tompkins once toyed around with kiosks designed to take customers through a dealership’s entire sales process. Now she’s using personalized URLs to help captive finance companies realize the bigger role they play in helping dealers move the metal.
Read More →American Financial & Automotive Services Inc. is now using StoneEagle’s SEcureMetrics F&I and sales reporting platform to monitor F&I performance at its dealer clients.
Read More →The partnership will integrate DMEautomotive’s call center services and mobile app directly into the DealerSocket CRM system, providing secure connectivity for DealerSocket users.
Read More →New-vehicle sales are expected to rise nearly 2% year over year to 1.48 million units, Kelley Blue Book reports. The firm also expects the industry SAAR to be at its highest level for March since 2007.
Read More →Dealership Sales & Technology joins the F&I, Special Finance and P&A Leadership tracks for the annual event, which will be held Sept. 8–10 at Paris Las Vegas.
Read More →The alliance will integrate DealerRater’s customer ratings and reviews of car dealerships with J.D. Power’s customer satisfaction insights via the firm’s customer experience management platform.
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