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ArticlesMarch 16, 2010

5 Steps to Social Media Success

In today’s Web 2.0 environment, the dealership doesn’t define its customer base, it’s the customer base that defines the dealership. Check out these five steps to launching a social-networking campaign.

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NewsMarch 15, 2010

Ford Extended Service Plan Selects Ristken Software for Dealerships

Ford Extended Service Plan (ESP) has chosen Ristken Software Services as its partner to launch the ESP Profitlink Menu, an F&I menu selling system, and ESP Profitlink Reporting, an F&I reporting system. Both products will be used to assist and support Ford dealerships in finance and sales operations.

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NewsFebruary 26, 2010

DealerTrack Sees Credit Markets Improving; Uptick in Subprime Activity

Responding to a question about whether the pickup in activity among captive lenders during the second half of the year was the driving force behind DealerTrack’s deal with GMAC, Mark O’Neil, the company’s chief executive, said the timing of the Jan. 10 announcement was only coincidental.

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NewsFebruary 24, 2010

Chrome Systems Provides BMW USA With Comparison Tool for Its Website

Chrome Systems Inc., a subsidiary of DealerTrack Holdings Inc., is now providing a vehicle comparison Website shopping tool for the BMW USA Website.

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NewsFebruary 23, 2010

Open Dealer Exchange Acquires Provider Exchange Network

Open Dealer Exchange LLC has acquired the Provider Exchange Network (PEN) from MenuVantage LLC.

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NewsFebruary 23, 2010

Blogs and Chatrooms Jumpstart New-Car Prospects, CNW Says

New technologies, such as blogs and chat rooms, are enticing consumers to consider a new-car purchase, according to a recent study by CNW Market Research.

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NewsFebruary 23, 2010

Next Generation Dealer Services Offers New Social Media Report

Next Generation Dealer Services (NGDS), a technology company focused on the auto industry, has launched a social media report for dealers.

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NewsFebruary 22, 2010

Wolters Kluwer Provides Compliance Documents for Microsoft’s DMS Solution

AVAbahn, the North American provider of Microsoft-based solutions and services for automotive retailers, is incorporating Wolters Kluwer Financial Services’ motor vehicle retail installment contracts and DocOne printing engine into the Dealer Management System for Microsoft Dynamics AX (MSDMS).

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NewsFebruary 22, 2010

VinSolutions Integrates Access to Carfax

VinSolutions, an automotive software provider, has integrated access to Carfax across its MotoSnap customer relations management platform.

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NewsFebruary 22, 2010

Mercedes-Benz Financial Enhances Lease Turn-In Process

Mercedes-Benz Financial is enhancing its lease vehicle turn-in process, called First Class Finish, by providing new software for its dealers hand-held Dynamic PDA (personal data assistant).

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