Santander Consumer Streamlines Loan Processing With TARGUSinfo
In an effort to help streamline the approval process for its qualified used-car auto loans, Santander Consumer USA Inc. will add “On-Demand Verification” from TARGUSinfo on all loan applications received from its network of 12,000 dealers and through its online Website brand.
VIENNA, Va. and DALLAS — In an effort to help streamline the approval process for its qualified used-car auto loans, Santander Consumer USA Inc. will add “On-Demand Verification” from TARGUSinfo on all loan applications received from its network of 12,000 dealers and through its online Website brand.
Through the integration of the new service, consumers seeking auto loans via their local dealer or at RoadLoans.com will have their name, address and phone number(s) instantaneously verified by TARGUSinfo to help decrease application approval time.
"Every day there are hundreds of thousands of auto loan applications submitted in the industry that undergo a 24-hour manual review process for approval," said Rush Blevins, director business strategies, Santander Consumer USA Inc. "With the aid of TARGUSinfo, we're streamlining this process by integrating real-time verification of applicant information. Our verification of applicant phone numbers jumped 380 percent across all channels shortly after we started working with TARGUSinfo."
The real-time ability to verify consumer data increases Santander Consumer USA's ability to approve loans more quickly and helps dealers to close deals. With fewer documentation stipulations, dealers can receive faster funding — which results in a better car-purchasing experience for everyone without increased risk to any parties involved.
"Santander Consumer USA does a terrific job differentiating itself for dealers and consumers looking for rapid loan approvals," said Dorean Kass, director, TARGUSinfo. "We are pleased to work with such an industry leader and happy to do our part and provide our On-Demand Verification services to help stimulate lending in the US market."
TARGUSinfo provides On-Demand Verification for the financial industry by enabling a faster and more efficient means to verifying information across the industry's most robust set of identities and attributes on its real-time network.
Blevins added, "Our new process, leveraging TARGUSinfo's expanded ability to link attributes such as mobile phone data to addresses and other relevant information, goes a long way to lower our costs, minimize our risk and improve satisfaction for our dealers."
More F&I

AI: Facilitator, Not Fixer, in F&I
The dealerships that thrive in the years ahead will be those that embrace technology while continuing to invest in the people who make customer interactions count.
Read More →
Modern Technology Objection Handling
In this video, Trent White shares how to confidently handle technology-based objections by helping customers understand the value of protection, even with modern vehicle technology.
Read More →
Consistency at Scale: Driving F&I Performance
With 75 rooftops across the Sunshine State, Morgan Auto Group has proven to Floridians that it knows a thing or two about driving performance in a competitive market. But it didn’t start at the top.
Read More →
Gitty Up on GAP
The foundational finance-and-insurance product hasn’t kept up with the latest conditions for auto dealers. Is the time ripe?
Read More →
How AI-Powered Coaching Is Transforming F&I Performance
See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability
Read More →
Sell Value, Build Trust
In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.
Read More →
F&I Sales Give Dealers First-Half Lift
Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.
Read More →
Targeted Training Drives Results
Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.
Read More →
Double the Change, Double the Chance
When an F&I manager gets a customer refusal, it’s a wise move to tweak more than one thing in the product offering.
Read More →
Just Do It
F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
Read More →