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News•by Hannah Mitchell•September 15, 2025

Drivers Bemoan Complicated Screens

J.D. Power survey finds continued frustrations over hard-to-use auto controls

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News•by Hannah Mitchell•August 25, 2025

Can AI Heal Auto Tech Headaches?

Study finds it’s helping with some features, while other high-tech functions still draw plenty of complaints.

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Articles•July 24, 2025

How Smart Data is Revolutionizing the Automotive Customer Experience

A unified data strategy positions a dealership or auto group for today and tomorrow.

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News•by Hannah Mitchell•July 17, 2025

OEM Sites Get Mixed Marks

Survey shows many don’t pass muster with efficiency-minded shoppers.

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Articles•June 20, 2025

The Missing Ingredient With Today’s Digital Deal Jackets

Steps that many auto dealers haven’t yet taken boost data security and compliance while building consumer trust.

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Articles•June 18, 2025

Why the Auto Warranty Industry Needs Image, Data Authentication

In-person inspections are inefficient and costly, but digital processes can pose fraud risk. Authentication solves the conflict for profits, customer satisfaction and greater competitiveness.

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News•by Staff•June 12, 2025

New Tech Could Prevent Rear-End Crashes

Hyundai Motor arm says innovation significantly improves on current features that only warn of impending collisions.

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News•by Staff•May 29, 2025

EV Apps Valued But Often Disappointing

Mobile tools part of the experience, but many fail to meet growing expectations.

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News•by Staff•May 12, 2025

Virtual F&I Launches vMenu

The collaborative ecosystem is designed to enhance customer connectivity, streamline engagement throughout the sales journey.

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Articles•April 22, 2025

Maximize Your Ad Spend with Multi-Platforms

It’s wise to approach today’s consumer from more than one angle to stay ahead of ever-changing tastes.

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