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In this video, Trent White shares how to confidently handle technology-based objections by helping customers understand the value of protection, even with modern vehicle technology.
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Compliance guru outlines the simple steps every dealer must take to avoid violations of federal OFAC, Used Car, Red Flags, and IRS standards — and the steep fines that accompany them.
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F&I professionals who stop swinging for the fences and focus on base hits stand to gain the confidence of their customers and the per-copy average that comes with it.
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Troy Good and Jeff Snowden didn’t invent paintless dent repair, but they helped take it national, and their efforts have paid off for dealers in hail-prone states from North Dakota to Florida.
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Jaguar Columbia is one of 16 dealerships to receive the award out of Jaguar’s 338 U.S. retailers. Since being purchased in 2014 by Peacock Automotive, the dealership has seen an increase in sales of 75%.
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Cox Automotive’s new connected retail platform was designed to connect the online and in-store process to drive faster car deals.
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The foundation’s board of trustees has approved plans and funding for a largescale workforce initiative aimed at promoting the value of dealership jobs. Fundraising is set to begin in 2019.
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Hiring expert says talent scouts can learn a lot from online dating profiles. He explains how to punch up your job ads to tell the dealership’s story and create genuine excitement among job-seekers.
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Dealer experts list 10 leadership principles that, if embraced, will prevent an organization from becoming another corporate dinosaur.
Read More →The spring selling season got off to an early start, leading to a slight month-over-month uptick in the firm’s Used Vehicle Retention Index. The big question is how the harsh weather that has recently struck parts of the country will impact values moving forward.
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The regulator who has championed New York’s crackdown on payment packing released his office’s Top 10 list of complaints received in 2017. Auto was 1,965 complaints short of the No. 1 complaint category: the internet.
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