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In this video, Trent White shares how to confidently handle technology-based objections by helping customers understand the value of protection, even with modern vehicle technology.
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Successful anti-harassment training requires dealers to acknowledge that some employees simply don’t see the point.
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EFG Companies was recognized in four out of four categories in the 12th Annual Stevie Awards for Sales and Customer Service.
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The F&I product provider’s new board member spent 24 years with Ford Motor Co., where she served as director of global marketing for Ford, president and CEO of Volvo Cars of North America, and president of sales operations for Volvo Car Corp. in Sweden.
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The floorplan financing provider has updated its Account Portal management platform with a new feature that allows dealers to opt into a recurring and automated payment system.
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Average incentive spending in February is poised to fall for the first time since 2013 due to lower spending by Domestic manufacturers on trucks and SUVs. The two firms also project a 400,000-unit decrease in the SAAR and a 3% decline in retail sales.
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Originations continued to fall at a faster rate than previous years, as finance sources continued to tighten underwriting standards during 2017’s end-of-year quarter. TransUnion officials, however, say the sector is performing well as the economy remains relatively strong.
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A Hudson Cook attorney told industry trade groups in a Jan. 18 memo that the Defense Department’s Dec. 14 interpretative rule, combined with something else it did in July 2015, makes it ‘highly unlikely that any dealer or finance source will be willing to originate or purchase’ a vehicle finance transaction if credit-protection products are included.
Read More →A new partnership between U.S. Bank and AutoGravity adds a vehicle-financing application and pre-approval component to U.S. Bank’s website.
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Volvo Cars said this week it will add its V60 to its Care by Volvo subscription program when the redesigned station wagon makes its U.S. arrival in 2019.
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