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Articles

Curb The Confusion

Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.

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NewsOctober 4, 2017

Black Book’s Index Records Largest Single-Month Increase Since 2012

Fueling the increase was vehicle replacement activity related to Hurricane Harvey, which began last month. According to Black Book, compact cars, compact crossover SUVs, full-size cars, and mid-size cars each realized significant month-over-month increases within the index.

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NewsOctober 3, 2017

KBB: September’s Avg. New-Vehicle Price Up $144 From a Year Ago

New-car affordability continued to be a challenge for car buyers, with the average transaction price closing in on $35,000 in September.

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NewsOctober 3, 2017

CUDL: Credit Unions Capitalizing on Bank Retreat

Credit unions and captives continued to take advantage of the pullback by banks in the second quarter. The message coming out of CU Direct (CUDL)’s Sept. 28 webcast is that credit unions need to act fast before banks reconfigure their strategies.

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NewsOctober 2, 2017

MUSA Now Offering Auto-Decisioning on New and Pre-Owned Leases

With MUSA's auto-decisioning capabilities, dealers can expect callbacks within 30 seconds, according to officials. They say dealers don't have to be leasing experts to get one done with the company.

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NewsSeptember 29, 2017

Volkswagen Extends Powertrain Warranty to Six Years/72,000 Miles

The new warranty doubles the automaker's current three-year, 36,000-mile warranty. Called the People First Warranty, the coverage can be transferred to subsequent owners for up to six years or 72,000 miles from the date it was first sold new.

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NewsSeptember 28, 2017

SpringboardAuto Expands Operation to 22 States

Founded by Jim Landy and other auto finance veterans, the digital retailing company is looking to revolutionize the automotive fintech space behind a set of self-serve, real-time finance tools. So far in 2017, the firm reports a compound monthly growth rate for completed loans of 20%.

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NewsSeptember 28, 2017

CNA National Names Keith Mahoney CDO

Twenty-year industry veteran Keith Mahoney has joined CNA National’s executive leadership team as the company’s first-ever chief development officer.

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NewsSeptember 27, 2017

Cox Automotive Names Janet Barnard Chief People Officer

Barnard steps into a role vacated by the retirement of longtime human resources leader Rock Anderson. Filling her role as president of the company’s Inventory Solutions group is Grace Huang, who served as senior vice president of Manheim Inventory Services.

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NewsSeptember 27, 2017

AutoGravity Hits $1 Billion Mark

More than 750,000 car buyers have downloaded the AutoGravity app, pushing the company past $1 billion in total finance amount requested.

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NewsSeptember 27, 2017

Mass. AG Sues JD Byrider for Predatory Sales and F&I Practices

Massachusetts Attorney General Maura Healey has filed a lawsuit accusing JD Byrider of selling poorly reconditioned vehicles under unaffordable terms with unwanted F&I products.

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