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F&I

Articlesby Rick McCormickOctober 4, 2016

5 Steps to Taking F&I Online

F&I trainer makes the case for digital F&I. He offers a five-step process for adding information about products, pricing, and your finance team to your dealership’s website.

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ArticlesCover Storyby Gregory ArroyoOctober 4, 2016

Examining the Bricks-to-Clicks Push

Tech vendors believe the industry needs to respond to customer dissatisfaction with the F&I process, but not everyone believes moving the process online is the answer.

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NewsOctober 4, 2016

Black Book: Truck Segment Showing Higher Depreciation

Last week, cars showed better retention that they did the previous four weeks, while trucks depreciated more than they have during that same timeframe, Black Book reported today.

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NewsOctober 4, 2016

ADESA Announces Management Changes at Three Florida Auctions

Jeff York, the previous general manager of ADESA Sarasota, will now lead ADESA Orlando as general manager. Curt Farris, the previous general manager of ADESA Tampa, will now hold the same title at ADESA Sarasota, and Lisa O’Neil, who was previously the assistant general manager at ADESA Atlanta, will now serve as general manager at ADESA Tampa.

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NewsOctober 4, 2016

Chase Teams With TrueCar on New Vehicle-Shopping Portal

Chase Auto Direct, which is being powered by TrueCar, will allow current Chase customers to shop for a new vehicle and secure financing on a desktop computer or smartphone. The portal will then connect shoppers to a dealership in the Chase dealer network.

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NewsOctober 3, 2016

Sansone Named President of Matrix Warranty's Automotive Division

Industry veteran Dominic Sansone was named president of Matrix Warranty Solution's automotive division. He will be responsible for developing new distribution channels, expanding relationships with customers, increasing sales, creating innovative new warranty/service contract programs, and structuring the automotive division for future growth.

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NewsOctober 3, 2016

KBB: Transaction Prices Rise Nearly 3% YOY in September

U.S. consumers paid, on average, $34,372 for a new light vehicle in September, up 2.5% from a year ago but down 0.2% from August, KBB reported this week.

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NewsOctober 3, 2016

CNA National Announces Chairman's Award Recipient

CNA National announced this week that claims specialist Marty Bourgeois was selected as the recipient of the 2016 CNA Chairman’s Award. Bourgeois, according to the company, was selected for demonstrating all five of the company's “winning behaviors,” which include accountability, collaboration, continuous learning, external focus, and innovation.

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NewsSeptember 29, 2016

Wells Fargo Dealer Services to Pay $4.1 million for SCRA Violations

Wells Fargo Dealer Services has agreed to pay more than $4.1 million to settle charges that it violated the Servicemembers Civil Relief Act (SCRA) when it repossessed 413 vehicles owned by protected servicemembers without obtaining a court order, the U.S. Department of Justice (DOJ) announced on Friday.

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NewsSeptember 29, 2016

Nine-Store Los Angeles Group Charged With Payment Packing, Yo-Yo Financing

The Federal Trade Commission today charged nine Los Angeles-area dealerships and their owners with a wide range of deceptive, and unfair sales and financing practices, including payment packing and using "yo-yo" finanicng tactics.

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