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NewsAugust 10, 2016

GWC Warranty Tops $400 Million in Claims Paid

The $400 million in claims paid, combined with the $3.1 billion paid by its sister-company EasyCare, brings the total amount paid by its parent company, APCO Holdings Inc., to more than $3.5 billion.

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NewsAugust 9, 2016

Black Book: Most Used-Vehicle Segments Show 'Slightly Better' Retention in July

The average price of a used vehicle for model years 2011-2015 depreciated 1.5%, slightly less than last month (1.7%) but slightly higher than a year ago (1.4%), according to Black Book.

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NewsAugust 9, 2016

Consumers Believe Dealerships Are Unethical, Survey Shows

Results of an online survey shows that consumers believe dealerships are unethical. However, the online survey of 200 U.S. adults also shows that something as simple as posting the dealership's code of ethics can go a long way in changing perceptions.

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NewsAugust 9, 2016

American Financial Adds Trainer to F&I University Staff

John "The F&I Professor" Vecchioni has joined American Financial & Automotive Services, the company announced this week. He will serve as a trainer for F&I University, a division of the company's Automotive Training Academy.

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ArticlesAugust 8, 2016

Tearing Down Dealership Silos

Retail expert says dealerships are fertile grounds for the morale-killing, business-destroying silo mentality. He offers four recommendations for righting the ship.

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ArticlesAugust 8, 2016

3 Steps to Selling Road Hazard Protection

AAA has given F&I managers a $3 billion reason every customer needs to drive off the lot with road hazard protection. Two F&I pros lay out a process for doing just that.

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Articlesby Rick McCormickAugust 8, 2016

2 Ways to Take a Break and Improve Your Sales Numbers in the Process

F&I trainer says it’s time for a break. He explains how stepping outside and taking a breath of fresh air will lead to more product sales than you ever thought possible.

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ArticlesCover StoryAugust 8, 2016

Selling Outside the Box

Bernie Moreno’s Ohio dealer group is proving that a little tech and a lot of F&I process know-how do mix. So far, the combo has delivered satisfied customers and a 36% increase in the group’s per-copy average.

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NewsAugust 8, 2016

TradeRev Expands Into Northeastern Region

TradeRev announced this week it has expanded into Boston, Connecticut, Rhode Island, New Hampshire, and Maine. The firm is also planning to hire a total of 10 market sales managers in that region.

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NewsAugust 4, 2016

National Auto Care Adds to Senior Leadership Team

National Auto Care Corp. has named Matthew Osborn to the newly created position of chief information officer. The veteran of the insurance and third-party administrator industries will also serve as a member of the company’s senior leadership team.

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