Articles
Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
Read More →
MENU
SEARCHMENUSEARCHTalk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
Read More →
A CDK Global survey found that a large percentage of car shoppers want dealer websites to offer more of the car-buying experience online. Information from the survey also found that the majority of respondents felt more comfortable starting the car-buying process on a dealer's website as opposed to a third-party site.
Read More →The Consumer Financial Protection Bureau will be holding a field hearing on May 5 in Albuquerque, N.M., to discuss arbitration. CFPB Director Richard Cordray will issue remarks at the hearing
Read More →Volkswagen has agreed to give buyers of the nearly 600,000 vehicles sold in the United States with the emissions cheating software the option of selling the cars back or getting them fixed, a judge announced April 21.
Read More →An Edmunds analysis found that only 27.5% of all hybrid and EV trade-ins in 2016 have been applied to the purchase of another hybrid or EV, an 11.3% drop from last year’s rate of 38.5%. A larger percentage, 33.8%, of trade-ins are going toward the purchase of SUVs.
Read More →TD Economics, an affiliate of TD Bank and TD Auto Finance, projects U.S. auto sales will peak at 17.6 million units this year before edging down to 17.3 million in 2017. But sales should remain at the 17 million-unit level for some time, the finance source’s economist noted.
Read More →New York Attorney General Eric T. Schneiderman’s initiative to end dealer “jamming,” or payment packing, has resulted in four separate settlements with four dealer groups. They agreed to return nearly $2 million in restitution to nearly 5,000 consumers and $174,000 in penalties and costs to the state.
Read More →Founded in 1924, Dimmitt Chevrolet was named the 2015 Chevrolet Dealer of the Year. Out of more than 3,000 Chevrolet dealerships, the dealership was one of 50 to qualify to receive the award.
Read More →Black Book announced today it is now the exclusive provider of vehicle valuation data for Auction Simplified, an online auction service that allows dealers to instantly make vehicle inventory available to wholesale buyers.
Read More →Through its 1,000 U.S. dealerships offering the Mopar Express Lane service, Fiat Chrysler Automobiles is rolling out the Mopar fleet parts and service program — a one-stop maintenance solution designed to assist fleets with uptime, driver safety, and competitive pricing,
Read More →Toyota will shut down most of its production of Toyota, Lexus, and Hino vehicles over the coming week, after a pair of deadly earthquakes rocked Japan and caused parts shortages for the automaker.
Read More →