FI showroom red and grey logo
MenuMENU
SearchSEARCH

F&I

NewsMarch 26, 2015

Westlake Financial Announces 2014 Top Auctions

ADESA Phoenix, Kansas City Independent Auto Auction and Rawls Auto Auction were ranked the best in their regions, according to Westlake Financial Services' assessment of 45 auctions in 20 states.

Read More →
NewsMarch 25, 2015

Former Regulator Joins Midwest Compliance Summit

Organizers announced today that Reynolds and Reynolds’ Terry O’Loughlin, who spent 16 years in the Florida attorney general’s office, will kick off the Rules and Regulations portion of the event.

Read More →
NewsMarch 24, 2015

Fidelis PPM Responds to GM's Modification of Free Maintenance Plan

The president of DRIV technologies and Fidelis PPM says General Motors' decision to cut service visits under its free prepaid maintenance program provides an excellent opportunity for dealers to 'cement the value' of their own programs.

Read More →
Ad Loading...
NewsMarch 24, 2015

DealerRater, J.D. Power Examine Service’s Connection to Sales

A new analysis by J.D. Power and DealerRater examines the connection between the service experience and sales. It concludes that to boost sales, dealers need to tune up their service centers.

Read More →
NewsMarch 24, 2015

Preferred Warranties Names New VP of Marketing and Sales

Kathy Calderini has been selected as the new vice president of marketing and sales for Preferred Warranties Inc. She brings more than 20 year of sales and marketing experience to her new role.

Read More →
NewsMarch 19, 2015

Recalls Driving Up Service Satisfaction, J.D. Power Reports

Service satisfaction is on the rise despite the three-year increase in vehicle recalls, according to J.D. Power. The firm also reported that customer satisfaction was significantly higher at dealerships offering service express lanes.

Read More →
Ad Loading...
NewsMarch 19, 2015

CFPB to Allow Consumers to Voice Complaints Publicly

The CFPB is finalizing a policy that would allow consumers to publicly share their stories when they submit complaints to the bureau. The regulator is also seeking public comment on ways to highlight positive consumer experiences.

Read More →
Newsby Brittany-Marie SwansonMarch 17, 2015

Cordray: CFPB Disagrees With Conclusions of CRA Study

CFPB Director Richard Cordray fielded questions about dealer compliance programs and a recent study calling out the bureau’s methods for determining discrimination during a semi-annual report to Congress earlier this month.

Read More →
NewsMarch 17, 2015

CNA National Hires New CIO

CNA National Warranty Corporation has selected Sean Harding as its new chief information officer, effective March 16.

Read More →
Ad Loading...
NewsMarch 17, 2015

Westlake Financial Adds ACI UP Bill Payment Solutions

ACI Up Bill Payment Solutions will allow Westlake customers to pay their loans with a debit card or ACH, which can accept payments online, through a mobile device, or via phone or text.

Read More →