
Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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F&I and Showroom delves into a new study commissioned by the American Financial Services Association. It concludes that the CFPB’s use of the BISG proxy method is “conceptually flawed” and could lead to overstatement of alleged harm to consumers.
Read More →A new study released by the American Financial Services Association finds bias and high error rates in the CFPB's proxy methodology for determining disparate impact.
Read More →At the NADA /J.D. Power Western Automotive Conference this week, NADA Chief Economist Steven Szakaly predicted that new-car and light truck sales will hit 16.94 million units in 2015.
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Brian Cosgrove was promoted to president of Preferred Warranties Inc. He brings nearly 30 years of experience to his new role.
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Mandy Savage, who previously served as assistant general manager at Manheim Palm Beach, was promoted to general manager of Manheim Detroit
Read More →Dealertrack's board of directors has approved Rick Gibbs and Raj Sundaram as co-presidents, effective immediately.
Read More →ADESA’s chief economist says off-rental program vehicles kept wholesale prices artificially high in October. They also masked softness in a market that is facing high incoming supply.
Read More →Justin Gasman, who was named the 2014 F&Idol winner, recently attained master certification from the Association of Finance and Insurance Professionals.
Read More →Detectives asked a dealership to activate the GPS device installed in a kidnapping suspect’s car due to his poor credit. Police apprehended the man and found his victim alive.
Read More →NCM Associates Inc. has launched a joint effort with nonprofit Hire Heroes USA to provide training and resources to veterans seeking careers in the retail automotive sales and service industry.
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