Auto/Mate Honored With Platinum Award in Dealers' Choice Awards
This year marks the first time Auto/Mate was recognized in Auto Dealer Monthly’s annual award program, with the tech firm earning the contest’s Platinum award in the DMS Provider category.
ALBANY, N.Y. — Auto/Mate Dealership Systems has received a "Platinum" award in the 2014 Auto Dealer Monthly Dealers' Choice Awards. This year marks the first time that Auto/Mate was honored with a top ranking in the magazine's annual award program, which recognizes the industry's best product and service providers as selected by hundreds of dealers and dealership personnel.
"To receive this recognition is a real honor because the votes for Auto/Mate came from our customers, and this Platinum award lets me know that we are successful in our primary goal, which is to be the top dealership management system provider in customer satisfaction," said Mike Esposito, President and CEO of Auto/Mate.
In May, readers of Auto Dealer Monthly, F&I and Showroom’s sister publication, cast their vote on their favorite partners in 27 categories. Providers were scored on the product or service itself, customer support and service, value, and whether they would recommend the company to another dealer. To qualify for a first-place “Diamond,” second-place “Platinum” or third-place “Gold” award, a company must be among those that scored above the group average score in each category.
Auto/Mate was also recently honored with the "Highest Rated" dealership management system (DMS) vendor award in the 2012 and 2013 DrivingSales Dealer Satisfaction Awards. In 2014, Auto/Mate also received a "Top Workplace" award for the third consecutive year by the Albany Times-Union, and a "Best Place to Work" award for the fourth year in a row by the Albany Business Review.
More F&I
How AI-Powered Coaching Is Transforming F&I Performance
See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability
Read More →
Sell Value, Build Trust
In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.
Read More →
F&I Sales Give Dealers First-Half Lift
Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.
Read More →
Targeted Training Drives Results
Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.
Read More →
Double the Change, Double the Chance
When an F&I manager gets a customer refusal, it’s a wise move to tweak more than one thing in the product offering.
Read More →
Just Do It
F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
Read More →
Dealer Lender Preferences Revealed
When lenders provide consistent, fast service, their overall satisfaction scores with dealers greatly improve, according to JD Power research.
Read More →
Leading with Purpose
In this video, Trent White explains how understanding your people’s 'why' is a key leadership responsibility of F&I professionals and how that mindset drives dealership engagement, trust and performance.
Read More →
Integrating Nontraditional F&I Products
The niche presents a strategic advantage for auto dealerships as they move to adapt to fast-changing consumer expectations in today’s market.
Read More →
Trust Is Personal
Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
Read More →