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Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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SEARCHMENUSEARCHTalk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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Governor Rick Snyder signed into law yesterday tighter restrictions on selling vehicles directly to consumers. The new law now effectively bans Tesla Motors from selling vehicles in the state.
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The 1.1% third-quarter decrease in the Manheim Used Vehicle Value Index didn’t set off alarms despite it being the fifth straight decline in used-vehicle prices. The firm’s chief economist noted that the drop helped dealers increase vehicle turns as the market continues to inch toward more normal levels.
Read More →A survey of 2,000 consumers revealed that Facebook is now among the Top 5 dealer reviews sites used by car shoppers, with 75% of respondents indicating they trust reviews posted by friends on the social media site vs. reviews posted on other sites by people they don't know.
Read More →Josh Bass, who joined JM&A in 2012 as the director of sales planning and analysis, was promoted to vice president of customer services.
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The new event is designed to offer actionable compliance solutions to dealers and their partners. It will be held at the Seminole Hard Rock Hotel & Casino in Hollywood, Fla.
Read More →A new study from Kelley Blue Book found that 58% of men are confident in the car-buying arena, versus 38% of women. As a result, women take longer to make a purchase decision.
Read More →TrueCar's 9,000 certified dealers have agreed to disclose costs for vehicle accessories and non-governmental doc fees under the firm's new 'No Surprises' initiative.
Read More →Wholesale used-vehicle prices softened for the fifth straight month in a row, ADESA reported this week. But improved retail sales of used vehicles helped cushion the blow from growing supply.
Read More →Dealertrack’s CRM has been certified as part of the Reynolds Certified Interface Program, which provides a standardized approach to handling dealership data.
Read More →Chase Auto Finance originated $6.8 billion in auto loans during the third quarter, which was up from a year ago but down 4% from the second quarter. Average auto loans were $52.7 billion, up 4% from a year ago.
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