Articles
Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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SEARCHMENUSEARCHTalk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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Chasity D’Angelo is tasked with developing new relationships in several strategic states, as well as working with the company’s leadership team on the core growth initiatives currently underway.
Read More →Getting customers to say “Yes” to your road hazard tire-and-wheel program may be as easy as asking them how they feel. United Development Systems’ Gerry Gould explains in F&I’s Tip of the Week.
Read More →NCM Associates has hired Steven Kain, Chris Kahrs and George Gowen to act as executive conference moderators for the firm's 20 Groups Division.
Read More →Candi Hay will focus on acquisition, facilitation and process improvements of dealer accounts for the company’s repair services in Georgia and Alabama.
Read More →Used-vehicle sales in May increased nearly 11% from April, according to CNW. Franchised dealers led the way with a 4.3% increase in sales vs. one year ago, while independents realized a 3.4% increase.
Read More →The AFIP’s executive director discusses the rationale and timing behind the establishment of professional designations for individuals working in and supporting the in-dealership financial services industry.
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Attitude might not be everything, but the magazine’s F&I insider says it can be the determining factor of success in many situations faced by today’s F&I pros.
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The oil boom in North Dakota has fueled record sales for Kupper Chevrolet. And thanks to a few minor tweaks, the store’s F&I department has adapted nicely to its cash-flush clientele.
Read More →The FTC charged the subprime finance source with using illegal tactics to service and collect on consumer loans, including collecting money consumers did not owe, harassing consumers and third parties, and disclosing debts to friends, family and employers.
Read More →The NADA reported this week that combined sales from F&I, service contracts and other F&I products accounted for 38.8% of gross profit in 2013, up from 36.5% in 2012.
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