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ArticlesFebruary 6, 2014

Eliminating Price Objections

Asking customers how many miles they drive per year may tell you how much coverage they need, but it won’t help you close the sale. The F&I Coach weighs in.

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ArticlesFebruary 6, 2014

Terms of Service

F&I veteran breaks down the major regulators, acts and provisions governing the way we do business. He also offers his take on their impact so far.

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ArticlesFebruary 6, 2014

5 Deal-Saving Strategies

F&I pro says there’s no way to avoid those deal-killing situations, but he does offer five strategies for ensuring that your sold and delivered customers stay that way.

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Articlesby Stephanie ForsheeFebruary 6, 2014

Missed Opportunities

Asian Americans fit a relatively specific buyer profile, and new research has identified what this segment is looking to purchase within the automotive sector.

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Newsby Gregory ArroyoFebruary 4, 2014

Move to Flats Unlikely in 2014, Says AutoNation’s Jackson

AutoNation’s chief executive says he doesn’t expect the CFPB to eliminate rate participation, but he admits to not knowing ‘the end of the story yet.’

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NewsFebruary 4, 2014

Dent Wizard Adds Bumper Repair to Ding Shield Portfolio

At the 2014 NADA Convention and Expo, Dent Wizard introduced Ding Shield Signature, an F&I product that includes bumper repair service.

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NewsFebruary 4, 2014

RV Warranty Selects Minnesota Dealer Rep

RV Warranty Forever named Noble RV the exclusive RV Warranty Forever dealer group in the southern half of Minnesota. Noble RV has four locations in Owatonna, Rochester, Madelia and Minneapolis.

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NewsFebruary 4, 2014

'Income Potential' Drives Interest in Sales Profession, Survey Says

A new survey from Joe Verde Sales & Management Training finds the majority of salespeople chose their job because of income potential.

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NewsFebruary 4, 2014

KBB: Maserati Ghibli’s Super Bowl Commercial Garners Highest Consumer Interest

Jaguar F-Type, Hyundai Genesis and Audi A3 also saw a strong surge in search activity on KBB.com.

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NewsJanuary 30, 2014

Industry Must Focus on ‘Dealership Experience,’ Autotrader.com Says

New research from AutoTrader.com shows that the “dealership experience” and “customer handling” are leading factors that determine where consumers make their purchases.

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