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F&I

Articlesby Jim BassAugust 5, 2011

Ending the Cycle

Things are looking up for the below-prime segment, but our analyst warns that there still may be trouble ahead for the finance companies and dealers who serve that segment.

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Articlesby Gregory ArroyoAugust 5, 2011

A New Breed

CarFinance Capital is new to the auto finance world, but the people behind the nonprime/subprime finance source are not. The editor gets the skinny.

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ArticlesCover StoryAugust 5, 2011

She’s Buying

It’s been a year since Meade Lexus earned AskPatty.com’s “Seal of Approval,” and the dealer group’s CSI is now approaching 100 percent.

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NewsAugust 2, 2011

Video: F&I’s Tip of the Week

Gerry Gould, United Development Systems’ direct of training, provides his take on why the customer interview is so important in Part 1 of this three-tip series. He’ll also talk about what five questions a properly conducted interview will answer in the minds of consumers.

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NewsAugust 2, 2011

F&I Express and NAE Ink E-Contracting Deal

Through a new partnership, F&I Express will offer NAE dealers and its partners the ability to rate and e-contract all of NAE’s products, including extended service contracts, limited warranties and ancillary products.

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NewsAugust 2, 2011

J.D. Power: Banks Lead the Way in Dealer Satisfaction Study

J.D. Power and Associates’ 2011 U.S. Dealer Financing Satisfaction Study indicated that dealer satisfaction with lenders has improved in all categories, with Mercedes-Benz and BMW captives leading the way.

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NewsAugust 2, 2011

VisionMenu Adds PRU Reporting to Electronic Menu

VisionMenu Inc. has added a new feature to its VisionMenu Plus and VisionReport software that will allow dealers to track their F&I department’s profit per retail unit when the menu is and isn’t used.

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NewsJuly 27, 2011

IAS Co-Founder Launches Aftermarket Company

Founded by IAS co-founder Garret Lacour, RoadVantage offers dealerships traditional aftermarket programs with 90 days of free consumer warranty offerings.

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NewsJuly 26, 2011

Video: F&I's Tip of the Week

Point-of-sale materials, such as product brochures, serve as a nice aid on the road to an F&I product sale, but be careful, says Gerry Gould in this week’s “Tip of the Week.”

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NewsJuly 26, 2011

Chrome Systems Expands Accessories Web Service Offerings

Chrome Systems Inc. introduced an enhanced version of its Accessories Web Service. It displays, promotes and up-sells accessories at various points during the vehicle-shopping and selling process.

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