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ArticlesOctober 7, 2011

Maximizing PPM Return

Customer retention isn’t the only thing prepaid maintenance plans drive. With the right product mix, they also can add serious revenue to your store’s bottom line.

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ArticlesCover Storyby Gregory ArroyoOctober 7, 2011

Setting the Pace

Meet the seven finalists for F&I Dealer of the Year, the winner of which will be profiled in the magazine’s November issue.

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NewsOctober 6, 2011

G.P. Anderson Named 2011 F&Idol Winner

Readers of F&I and Showroom voted Greg Paul “GP” Anderson the winner of the magazine’s inaugural F&Idol contest. The F&I manager for Thielen Motors, Park Rapids, Minn., was honored during a special ceremony at the publication’s Industry Summit 2011.

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NewsOctober 6, 2011

Izmocars, Ask Patty to Offer Accessory Sales Training

Izmocars and Ask Patty have partnered to offer training that will provide women with a better in-store purchasing experience and help dealers capture a larger share of the accessories market.

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NewsSeptember 29, 2011

Ron Martin to Host Menu Selling Webinar

The Vision of F&I and VisionMenu are teaming up on a free 30-minute Webinar on menu selling.

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NewsSeptember 27, 2011

Jeff Cowan’s PRO TALK, NCM Associates Offer Service Drive Presentation

Jeff Cowan’s PRO TALK and NCM Associates have teamed up to offer a complimentary web-based presentation to assist dealers facing vehicle inventory challenges.

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NewsSeptember 27, 2011

David Westcott Elected 2012 NADA Vice Chairman

David Westcott was elected the 2012 National Automobile Dealers Association vice chairman. The North Carolina dealer will take office at the 2012 NADA-ATD Convention and Expo.

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NewsSeptember 27, 2011

VSC Refund Provider in Jeopardy

The North American Dealer Co-Op (NADC), which came to the aid of automotive dealers when another guaranteed refund program folded over the summer, is now in danger of losing its own 17-year-old program.

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NewsSeptember 22, 2011

VIDEO: Tip of The Week

Gerry Gould, director of training for United Development Systems, completes Part 3 of his three-part series on the customer interview. In this edition, he talks about where to conduct the customer interview.

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NewsSeptember 22, 2011

PEN Adds NAE to e-Contracting Platform

The Provider Exchange Network has added National Automotive Experts to its platform, which will allow NAE dealers to e-contract the F&I product provider’s vehicle service contracts and other offerings.

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