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NewsApril 5, 2011

Ford, GM, Toyota Lead in Automotive Loyalty, Polk Says

An analysis of 2010 year-end automotive loyalty rates finds Ford Motor Company ended the year with a 63.1 percent owner loyalty rate, the highest among vehicle manufacturers, according to Polk.

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NewsApril 5, 2011

March New-Car Sales Up 19 Percent at AutoNation

AutoNation Inc., America's largest automotive retailer, announced Monday that its retail new-vehicle unit sales in March 2011 totaled 22,246, an increase of 19 percent compared to March 2010.

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NewsApril 4, 2011

NADA Guide: Used-Car Prices Continue to Surge from Crisis in Japan

Prices of fuel-efficient, used cars – both at auction and at the retail level – continue to feel the ripple effect of the March 11 earthquake and tsunami in Japan.

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ArticlesCover StoryApril 4, 2011

Blazing New Trails

Toyota of Escondido is forging ahead in its attempt to tap into the $28 billion auto accessories market. Its guide will be a new program designed to get car buyers to explore the great outdoors.

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Articlesby Ronald J. ReahardApril 4, 2011

Turning Objections Into Sales

F&I trainer runs through six objection-handling techniques for selling service contracts and GAP, and offers advice for closing the customers who listen.

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ArticlesApril 4, 2011

7 Costs Internet Shoppers Haven’t Calculated

Today’s Internet shopper might be better educated, but you can bet there are a couple of cost-of-ownership items they didn’t count on. Veteran F&I manager and trainer runs through F&I’s new message to customers.

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NewsMarch 29, 2011

NABD Releases Agenda for New Dealer Academy

The National Alliance of Buy Here, Pay Here Dealers (NABD) has released the full agenda for the first-ever BHPH Dealer Academy, scheduled for May 16–17, 2011, at the Venetian Resort and Casino in Las Vegas.

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NewsMarch 29, 2011

NAE and NWAN Announce Partnership with Paylink

National Automotive Experts (NAE) and National Warranty Administration Network (NWAN) announced a new partnership with Paylink Payment Plans LLC (Paylink).

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NewsMarch 29, 2011

Apax to Acquire 30 Percent of Dealer.com

Dealer.com, an automotive internet marketing solutions provider, announced that Apax Partners will acquire Yellow Media Inc.’s 30 percent share of the company.

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NewsMarch 28, 2011

Joe Verde Releases Pocket-Sized Weekly Planning Guide

Joe Verde Group released a pocket-sized Weekly Planning Guide (WPG) designed to allow salespeople to quickly record prospect contact info, log sales and keep appointments.

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