
Toyota Financial Services President Replaced
Scott Cooke has served in various roles with Toyota Financial Services for over 20 years, including president and CEO, which he retires from on June 30.
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Scott Cooke has served in various roles with Toyota Financial Services for over 20 years, including president and CEO, which he retires from on June 30.
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A roadmap for engaging stakeholders in ways that leave them feeling served.
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Payment service providers discuss the growing importance of their offerings.
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Small tweaks to your approach can transform a customer from resistant to receptive.
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Don’t let process shortcuts short-circuit all the hard work your dealer has put in to make their dealership the success it is today.
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Dealers that opt into reinsuring their GAP product, if market conditions remain consistent with used-car values staying high, stand to make underwriting profits.
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Building a cooperative culture and avoiding isolating important business segments will boost sales.
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Junk and voluntary protection products are targeted by regulators.
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Targeted marketing and understanding data can help dealers win new customers and keep the ones they have.
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Industry veteran Max Zanan shares his thoughts on reinsurance, F&I risks and trends.
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