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Newsby StaffFebruary 2, 2021

Black Book: Market Insights Report

Black Book recently published an update to their Weekly Market Update.

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Newsby StaffJanuary 27, 2021

Market Insights Report

Black Book recently published an update to their weekly Market Insights report.

Read More →
Newsby StaffJanuary 27, 2021

New Volie “BDC in a Box” Automates Auto Dealership Customer Engagement

Automotive BDC software allows dealers to get the productivity of an outsourced call center allowing three people to do the work of ten.

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Newsby StaffJanuary 26, 2021

Dealerware Selected to Support Lexus’ Leadership in Customer Service Experiences

Dealerware’s mobile-first connected car platform accelerates customer service, provides tools for automated cost recovery and is supported by the most comprehensive and responsive customer success team in the industry.

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ArticlesJanuary 25, 2021

Mapping the Customer Journey

To meet and exceed modern consumer expectations at each step of the buying process, develop new techniques and use technology to help them discover, learn, and be validated in their decisions along the way.

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Newsby StaffJanuary 25, 2021

Specialty Market Insights

Black Book recently released an update to their Specialty Markets Update report.

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Newsby StaffJanuary 21, 2021

Manheim Adds Protections to Digital Sales, Giving Dealers Greater Buying Confidence

Program gives dealers greater confidence by expanding covered items on digital purchases.

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Newsby StaffJanuary 21, 2021

Biden Asks Consumer Protection Chief Kraninger To Step Down

CFPB Director Kathy Kraninger handed in her resignation Wednesday at the request of U.S. President Joe Biden.

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ArticlesJanuary 20, 2021

Q3 2020 Finance Trends Demonstrate Automotive Industry’s Resilience

As we look at the market in Q3, there were a number of notable statistics that can help lenders identify trends and inform strategy.

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Newsby StaffJanuary 19, 2021

Black Book: Market Insights Report

Black Book recently published an update to their weekly Market Insights report.

Read More →