|When||Mar 23, 2004 - Mar 25, 2004|
"Achieving F&I Excellence!" Management Certification Program Event Description: "Achieving F&I Excellence!" provides both new and experienced F&I managers with the skills which will enable them to quickly discover customer needs, demonstrate how a particular product will benefit a particular customer, and overcome objections, while enhancing the customer’s F&I experience. This comprehensive three- day course includes pre-training guide and assessment test, interactive classroom instruction, consultative selling exercises, multiple video-taped role-playing exercises and setting goals. Managers can create their own unique financial services overview (menus) with option packages tailored to the F&I products their dealership offers and learn how to help customers make well-informed decisions regarding the options available in connection with their vehicle purchase. To enroll, call 866-REAHARD(732-4273).
Reahard and Associates